sS
shentz S
1 reviews | Active since Dec 2016
18 Nov 2021, 15:58
Great Service
Our little baby had to go for an emergency spinal procedure. We were in the middle of a funeral, shuffling about to get so much done at the same time while stressing about vet bills and the claim process. Eamonne Macfarlane was so helpful and kind. We got responses to our emails on time and the claim was processed. I've had a few poor experiences with Oneplan's claims team previously but this one really went well. Thank you Eamonne for your great service and for restoring my trust with Oneplan.
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Oneplan Insurance's replyOfficial
18 Nov 2021, 16:54Hi Shenta,
We are sad to hear about the events that have occurred with your fur-baby Lilo. Our fur-family is important to us, and we hope to provide them with the best service possible. We are delighted to hear that Eamonne and our claims team has made such a lasting impression on you and we look forward to keeping you impressed for the years to come. Please give our love to Lilo. Charlie, Cosmo, Luna and Lily and we hope that Lilo has a speedy recovery.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
We are sad to hear about the events that have occurred with your fur-baby Lilo. Our fur-family is important to us, and we hope to provide them with the best service possible. We are delighted to hear that Eamonne and our claims team has made such a lasting impression on you and we look forward to keeping you impressed for the years to come. Please give our love to Lilo. Charlie, Cosmo, Luna and Lily and we hope that Lilo has a speedy recovery.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply18 Nov 2021, 16:54
Official
Hi Shenta,
We are sad to hear about the events that have occurred with your fur-baby Lilo. Our fur-family is important to us, and we hope to provide them with the best service possible. We are delighted to hear that Eamonne and our claims team has made such a lasting impression on you and we look forward to keeping you impressed for the years to come. Please give our love to Lilo. Charlie, Cosmo, Luna and Lily and we hope that Lilo has a speedy recovery.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
We are sad to hear about the events that have occurred with your fur-baby Lilo. Our fur-family is important to us, and we hope to provide them with the best service possible. We are delighted to hear that Eamonne and our claims team has made such a lasting impression on you and we look forward to keeping you impressed for the years to come. Please give our love to Lilo. Charlie, Cosmo, Luna and Lily and we hope that Lilo has a speedy recovery.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan