Great Service and Efficiency from Pieter

Called in to query my moms policy and why there seems to be a shortfall on the policy. My mom received a call from a call centre agent but was not given clear and concise details as to why she was in arrears but they threatened to black list her. <br> <br> I made a call to One Plan and spoke to Pieter. Not only did he clearly explain why we were in arrears with the monthly instalments he also took the time to update details which I have been battling to update with one plan forever. The reason why no correspondence has been received as the old e-mail address was still on file. <br> Pieter also e-mailed the statements which clearly showed the arrears related to the excess. <br> <br> His patience and good mannerisms was amazing. <br> <br> Thank you Pieter<br>