MG
Melissa G

1 reviews | Active since Apr 2020

15 Apr 2020, 16:55

Great service and cover!

I am extremely pleased with this insurance plan I have for my dog, Nova.

I have had no issues and I find it very convenient to be able to do anything I need on my App. You never need to contact them for information. All I do is request a call on the app and an agent phones back almost immediately, even on public holidays and weekends.

Recently Cynthia Kekana assisted me, and what great service! I was even phoned back after the conversation, and she informed me of more information she thought I needed that I did not even think about, yet needed to know. She is absolutely amazing.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Apr 2020, 09:00
Official
Hi Melissa,

Thank you for taking the time to post this lovely compliment about the service that you have received from Cynthia and the team. 

We strive to provide excellent services daily and to be as transparent with our clients as possible so that they have a clear understanding of our offering. 

Have a blessed week ahead and keep safe.

Kind regards,
Oneplam