JK
Jeannie K
1 reviews | Active since Jul 2023
24 Jul 2023, 20:25
Great Service!
I called today in the morning to ask for funds to be loaded to my pet account, so we could take our cat to the vet later for a checkup after he got attacked by another cat. Mapula was so helpful and professional. She also explained a way of loading funds on the One Plan app yourself incase you can't call. Everything was hassle free, and so fast. The funds was loaded immediately. Awesome service!
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Replies (1)Oneplan Insurance's replyOfficial
25 Jul 2023, 08:21Hi Jeannie,
Thank you for taking the time to post this wonderful compliment on the service you received from Mapula
We are so sorry to hear about the events that have occurred with your fur-baby. We understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. We are pleased to hear that despite the circumstances our team has made a lasting impression on you.
Please give our love and well wishes to your fur-baby.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you received from Mapula
We are so sorry to hear about the events that have occurred with your fur-baby. We understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. We are pleased to hear that despite the circumstances our team has made a lasting impression on you.
Please give our love and well wishes to your fur-baby.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply25 Jul 2023, 08:21
Official
Hi Jeannie,
Thank you for taking the time to post this wonderful compliment on the service you received from Mapula
We are so sorry to hear about the events that have occurred with your fur-baby. We understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. We are pleased to hear that despite the circumstances our team has made a lasting impression on you.
Please give our love and well wishes to your fur-baby.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you received from Mapula
We are so sorry to hear about the events that have occurred with your fur-baby. We understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. We are pleased to hear that despite the circumstances our team has made a lasting impression on you.
Please give our love and well wishes to your fur-baby.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
