NK
Nantes K

1 reviews | Active since Aug 2023

02 May 2025, 07:55

Great Service

My fur baby ate parts of a breadfruit tree this past Tuesday evening, and shortly afterward he became very ill. He started vomiting foam *****, and my wife and I rushed him to Olympus Animal Hospital for treatment.

Charlie was admitted and spent two days in the hospital in the ICU kennel. In our home, we don’t refer to them as dogs but as our children—or “the boys.” That’s how important they are to us. I honestly don’t know what we would’ve done without Oneplan Pet Insurance—you truly made the pain and worry so much easier, and we will be forever grateful to you.

A big thank you to Reabetso Letsatsi for her call—her empathy for our situation meant a great deal and gave us peace of mind.

Once again, thank you so much, Oneplan. And if you ever need someone for marketing, well, Charlie and I are in!

Warm regards, Nantes Kelder and family, Charlie says thank you too ;)

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply02 May 2025, 08:01
Official
Hi Nantes,

Thank you so much for sharing your experience with us. We’re truly touched by your story and incredibly grateful to have been able to support you, your family, and of course, Charlie, during such a difficult time. It’s clear how deeply loved your “boys” are, and we’re honored to have played a small part in helping through a scary and emotional situation.

We're especially proud to hear that Reabetso's care and empathy brought you some peace of mind—she will be so pleased to know the impact her call had.

Please give Charlie a gentle hug from all of us here at Oneplan. We’re wishing him continued healing and health, and we’re here for you whenever you need us.

Kind regards
Oneplan.