DN
Dharashan N

1 reviews | Active since Feb 2021

21 Feb 2021, 00:04

Great experience

Hi. I had accidentally made a mistake with my claims documents. I called in and what a present surprise to speak to a lady called Tamarine Herbert.

Not only was this individual friendly, but she understood my problem instantly and resolved it with Great efficiency.

She asked me to email her some documentation and insisted I stay on the line until she received the document And then proceeded to resolve my query.

Going the extra mile it’s something that deserves mentioning

Thank you again

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Feb 2021, 09:23
Official
HI Dharashan,

Thank you for sharing your service experience with us. We’re thrilled to hear that Tamarine assisted you as nicely as she did and that your claim was processed correctly. Our fur-family is important to us and we hope to provide them with the best service possible.
Please give our love to Dimino.

Thank you for choosing Oneplan for your insurance needs. 

Kind Regards,
Oneplan