CS
Charlet S

1 reviews | Active since Apr 2021

21 Apr 2021, 21:51

Great customer service

Cebile Ngubeni deserves a huge promotion and pat on the back. She is extremely friendly and helpful and makes setting up insurance less annoying then it usually is. She was great with getting back in touch with me. Unlike the first person I spoke to that never sent me my quote or bothered to follow up with me. I was a bit annoyed when I first answered they call but Cebile managed to get me in a cheerful mood after chatting to her. Thank you

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Apr 2021, 10:56
Official
Hi Charlet,

Thank you for taking the time to post this lovely compliment on the service you have received from Cebile. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances Cebile has made such a lasting impression on you.  
Please give our love to Luna. We look forward to keeping you impressed for years to come.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
      
Kind Regards,
Oneplan