LW
Lindie W

1 reviews | Active since Aug 2014

14 Jan 2021, 13:57

Great Customer Service

I spoke to Suzan Mnisi today and what a pleasure! She went out of her way to help me and to explain in detail how the plan works. I spoke to two different companies today and not one of them gave me the exceptional customer service and comfort Suzan has. Thank you Suzan! Looking forward to start our doggies journey with you guys!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Jan 2021, 14:22
Official
Hi Lindie,

We love that Suzan made such a lasting impression on you. Thank you for sharing your service experience with us. We at Oneplan strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. 
Please give our love to Buddy.

Welcome to the family, we look forward to a long and fruitful relationship. 
  
Kind Regards,
Oneplan