LM
Lesley M

1 reviews | Active since Apr 2018

24 Feb 2021, 14:25

Great customer Care Service from Renee ***ley at Oneplan

I had a query regarding something on my Oneplan Policy. I contacted customer care and a little while later (same day) was phoned back by a lady by the name of Renee ***ley . She did everything she could to assist. She was extremely helpful, courteous, efficient and thorough. Unfortunately she had to refer my problem to the under writer, so I have no idea if it will be resolved favourably as yet. But I give Renee ***ley personally a five star review. Thank you Renee.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 Feb 2021, 16:16
Official
Hi Lesley,

We love that Rene made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Rene on her excellent customer service. We are pleased to hear that you are happy with the service provided and hope  
to have the query resolved as soon as possible. 

Thank you for choosing Oneplan for your insurance needs. 
  
Kind Regards,
Oneplan