ZM
Zelda M
1 reviews | Active since May 2019
13 Dec 2022, 15:03
Great admin service from One Plan
I had an issue with premiums so decided to call. Between Mandy Mchunu and Lukeita Augustine my issue was sorted out within 24 hours and I was very impressed with their fantastic and speedy service. I'm hopeful that this trend will continue if I ever have to deal with One Plan again on admin or claims issues. On a side note - a friend of mine joined One Plan and, after only being with them for a few months, had to have a knee op and hospital stay and One Plan's service could not have been better. Keep up the good work!!
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Oneplan Insurance's replyOfficial
13 Dec 2022, 16:29Hi Zelda,
Thank you for sharing your service experience with us and for complimenting Mandy and Lukeita on their excellent service. Our clients are important to us, we strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner and that we were able to create a memorable experience for you in your time of need.
Thank you for being a part of the Oneplan Family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Mandy and Lukeita on their excellent service. Our clients are important to us, we strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner and that we were able to create a memorable experience for you in your time of need.
Thank you for being a part of the Oneplan Family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Dec 2022, 16:29
Official
Hi Zelda,
Thank you for sharing your service experience with us and for complimenting Mandy and Lukeita on their excellent service. Our clients are important to us, we strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner and that we were able to create a memorable experience for you in your time of need.
Thank you for being a part of the Oneplan Family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Mandy and Lukeita on their excellent service. Our clients are important to us, we strive to deliver excellent customer service daily and we are delighted to hear that your query was attended to in a timely manner and that we were able to create a memorable experience for you in your time of need.
Thank you for being a part of the Oneplan Family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan