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Daniela M

1 reviews | Active since Jun 2020

01 Oct 2024, 10:17

Great!!

OnePlan has been the best move I made for my furbabies from another company. Unfortunately I have lost 2 furbabies this year and they have been nothing but caring and knowledgable.

My 2nd furbaby passed last week and Kim Street did such a great job finalising everything and taking that pressure off.

Thanks you.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply01 Oct 2024, 13:52
Official
Hi Daniela,

Your 5-star rating on the service received from Kim is highly valued. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible. 

We are so sorry to hear about the passing away of your fur-babies. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Your fur-babies are lucky to have found a family as loving as yours. 

We are pleased to hear that besides the situation, you found an insurer that exceeds your expectations, and we are so proud of Kim for assisting you professionally and with compassion during this difficult time. 

May the memories you share with your fur-babies that passed on, forever be close to your heart. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan