BB
Brenda B
1 reviews | Active since Jan 2026
03 Feb 2026, 13:51
Got great service from the agent and my query was handled
Got great service from the agent and my query was handled. Although response time was a bit slow.
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Replies (1)
Oneplan Insurance's replyOfficial
03 Feb 2026, 13:52Hi Brenda,
Thank you for your honest feedback. We’re glad to hear that you received great service and that your query was successfully handled. We do apologise for the slower response time and appreciate you highlighting this, as it helps us identify where we can improve. Your feedback is valued, and we remain committed to delivering a smoother and more efficient experience.
Kind regards,
Oneplan.
Thank you for your honest feedback. We’re glad to hear that you received great service and that your query was successfully handled. We do apologise for the slower response time and appreciate you highlighting this, as it helps us identify where we can improve. Your feedback is valued, and we remain committed to delivering a smoother and more efficient experience.
Kind regards,
Oneplan.
Oneplan Insurance's reply03 Feb 2026, 13:52
Official
Hi Brenda,
Thank you for your honest feedback. We’re glad to hear that you received great service and that your query was successfully handled. We do apologise for the slower response time and appreciate you highlighting this, as it helps us identify where we can improve. Your feedback is valued, and we remain committed to delivering a smoother and more efficient experience.
Kind regards,
Oneplan.
Thank you for your honest feedback. We’re glad to hear that you received great service and that your query was successfully handled. We do apologise for the slower response time and appreciate you highlighting this, as it helps us identify where we can improve. Your feedback is valued, and we remain committed to delivering a smoother and more efficient experience.
Kind regards,
Oneplan.