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cherine F
1 reviews | Active since Aug 2021
05 Aug 2021, 16:06
Good service
My compliments to Oneplan for hiring such friendly helpful and clued up staff, thank you to Nompumelelo Mdakane for your assistance with my signup policy, you made it very easy for me as assisted with all my questions. Well done.
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cherine F's updateReviewer Update
05 Aug 2021, 16:11I also need to thank the Mpumelelo Jwara for his assistance with my policy write up, he was so helpful and patient with all my questions and making it easier for me to understand in lament terms. I am so happy when I can have a good experience with a call center and I can see that oneplan makes it a priority hiring the right staff with the right attitudes, well done.
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cherine F's update05 Aug 2021, 16:11
Reviewer Update
I also need to thank the Mpumelelo Jwara for his assistance with my policy write up, he was so helpful and patient with all my questions and making it easier for me to understand in lament terms. I am so happy when I can have a good experience with a call center and I can see that oneplan makes it a priority hiring the right staff with the right attitudes, well done.
Oneplan Insurance's replyOfficial
05 Aug 2021, 17:36Hi Cherine,
Your 5-star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Nompumelelo and Mpumelelo on their excellent customer service, we strive to achieve this in every single interaction. Our clients fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
Welcome to the Oneplan family, we look forward to a long and fruitful relationship with you and your fur-baby Willow.
Kind Regards,
Oneplan
Your 5-star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Nompumelelo and Mpumelelo on their excellent customer service, we strive to achieve this in every single interaction. Our clients fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
Welcome to the Oneplan family, we look forward to a long and fruitful relationship with you and your fur-baby Willow.
Kind Regards,
Oneplan
Oneplan Insurance's reply05 Aug 2021, 17:36
Official
Hi Cherine,
Your 5-star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Nompumelelo and Mpumelelo on their excellent customer service, we strive to achieve this in every single interaction. Our clients fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
Welcome to the Oneplan family, we look forward to a long and fruitful relationship with you and your fur-baby Willow.
Kind Regards,
Oneplan
Your 5-star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Nompumelelo and Mpumelelo on their excellent customer service, we strive to achieve this in every single interaction. Our clients fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that you are happy with the service provided as our focus is to be as transparent with our clients as possible so that they have a clear understanding of our offering.
Welcome to the Oneplan family, we look forward to a long and fruitful relationship with you and your fur-baby Willow.
Kind Regards,
Oneplan