NB
Nadine B
1 reviews | Active since Mar 2012
05 Feb 2026, 15:48
Good medical insurance however premiums go up and some benefits decrease
Good medical insurance however premiums go up and some benefits decrease. Had a pleasant experience with Palesa Mabiletsa recently with my calims she was very helpful
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Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
05 Feb 2026, 15:58Hi Nadine,
Thank you for sharing your feedback. We appreciate your positive comments about your experience with Palesa and are pleased to hear that she was helpful with your claims.
Kindly note that the policy schedule states the following; While we try to keep increases to a minimum, we reserve the right to increase your premium on a group or individual basis. You will receive a thirty-one (31) day written notification to your nominated e-mail address of the increase in premium. We value the opportunity to address this and appreciate you taking the time to share your experience with us.
Kind regards,
Oneplan.
Thank you for sharing your feedback. We appreciate your positive comments about your experience with Palesa and are pleased to hear that she was helpful with your claims.
Kindly note that the policy schedule states the following; While we try to keep increases to a minimum, we reserve the right to increase your premium on a group or individual basis. You will receive a thirty-one (31) day written notification to your nominated e-mail address of the increase in premium. We value the opportunity to address this and appreciate you taking the time to share your experience with us.
Kind regards,
Oneplan.
Oneplan Insurance's reply05 Feb 2026, 15:58
Official
Hi Nadine,
Thank you for sharing your feedback. We appreciate your positive comments about your experience with Palesa and are pleased to hear that she was helpful with your claims.
Kindly note that the policy schedule states the following; While we try to keep increases to a minimum, we reserve the right to increase your premium on a group or individual basis. You will receive a thirty-one (31) day written notification to your nominated e-mail address of the increase in premium. We value the opportunity to address this and appreciate you taking the time to share your experience with us.
Kind regards,
Oneplan.
Thank you for sharing your feedback. We appreciate your positive comments about your experience with Palesa and are pleased to hear that she was helpful with your claims.
Kindly note that the policy schedule states the following; While we try to keep increases to a minimum, we reserve the right to increase your premium on a group or individual basis. You will receive a thirty-one (31) day written notification to your nominated e-mail address of the increase in premium. We value the opportunity to address this and appreciate you taking the time to share your experience with us.
Kind regards,
Oneplan.