SM
Samukeliwe M
1 reviews | Active since Jan 2017
23 Feb 2021, 11:32
Good conflict resolution
Oneplan is good at conflict resolution. Although there were too many complications with my policies. I felt heard and was given dignified conflict resolution after my complaint.
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Oneplan Insurance's replyOfficial
23 Feb 2021, 16:45Hi Samukeliwe,
Thank you for sharing your service experience and for complimenting the team on their excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again. Kind Regards, Oneplan
Thank you for sharing your service experience and for complimenting the team on their excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again. Kind Regards, Oneplan
Oneplan Insurance's reply23 Feb 2021, 16:45
Official
Hi Samukeliwe,
Thank you for sharing your service experience and for complimenting the team on their excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again. Kind Regards, Oneplan
Thank you for sharing your service experience and for complimenting the team on their excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We're sad to see you go, but we do hope to have you part of the Oneplan family again. Kind Regards, Oneplan