ML
Mischka L

1 reviews | Active since Jan 2024

10 Jan 2024, 09:52

Go for it, no regrets.

Kagiso Moseneke is 100% professional, patient and helpful. She helped me through the whole application with decorum and friendliness. She actually made my day with how nice she was, I appreciate you Kagiso. And then the plan vs the benefits, Oneplan clearly goes out of its way to accomodate their clients as well as extremely short waiting periods for benefits to "kick in", more cover for my baby than I initially expected in monetary terms, I can walk into any vet and use my card with zero waiting period for cover pay out. I am not at all disappointed. I hope Kagiso and Oneplan as a whole realize the stress that they've taken off me. Thanks K, you guys are superstars <3

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Jan 2024, 11:53
Official
Hi Mischka,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We are pleased to hear that Kagiso made the sign-up process as seamless and easy as she did. Our clients and fur-babies are important to us and we aim to provide them with the best service possible. 
 
We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering and we are so proud of Kagiso for assisting you in a wonderful manner, we will be sure to recognize her efforts. Our paw buddies deserve to be treated with the utmost love and Kismet is so lucky to have found a family as loving as yours. 
   
Welcome to the family, we look forward to a long and fruitful relationship with you and Kismet.
  
Kind Regards,
Oneplan