LN
LAUNEL N

1 reviews | Active since May 2012

23 Jul 2018, 13:43

Given wrong information... I WANT THIS CANCELLED ASAP

Oneplan ONE POLICY NUMBER: ********** 2

Good Day Bheki Buhle **********

Bhekibuhle Ngwenya Sales Consultant: **********

South Africa | Tel: ********** | Web: www.oneplan.co.za Address: 54 Maxwell Drive, Woodmead North Office Park, Woodmead 2021

Oneplan is sold by Oneplan Brokers (Pty) Ltd and administered by Oneplan Underwriting Managers (Pty) Ltd, authorised financial services providers 43627 and 43628. Oneplan is not a benefit option regulated by the Medical Schemes Act, but a short-term insurance product underwritten by Bryte Insurance Company Limited.

As per telephonic discussion, you explained to the me about this ONE PLAN : YOU CONFIRMED WITH ME I DO NOT NEED TO GET A MEDICAL AID ON TOP OF THIS AS THIS WILL COVER EVERYTHING:

Reading the policy now stipulates the complete OPPOSITE of what you said.

PLEASE ENSURE THIS POLICY IS CANCELLED ASAP..

I DONT WANT THIS.... I SPECIFICALLY ASKED YOU: I WANT A MEDICAL AID AND THAT IT ENTAILS....

AWAIT YOU YOUR URGENT RESPONSE TO THIS.

0
Replies (2)
Oneplan Insurance
Oneplan Insurance's reply23 Jul 2018, 13:48
Official

Hi Launel,

We are sorry to hear about your experience with us and for any inconvenience caused by this. Kindly allow us some time to have a look into the matter and we will revert back to you shortly.

Regards,

The Oneplan Team

LN
LAUNEL N's update23 Jul 2018, 13:51
Reviewer Update
You are welcome to look into this matter however i am very clear, this is not what was explained to me: listen to the recordings (all calls are recorded): i want this CANCELLED and CONFIRMATION OF CANCELLATION sent to me asap