Give back my refund a i cancelled this

I called an cancelled this and a rude agent who laughed sarcastically said it would b cancelled now my account is debited with R1040 for what?? please can i have that amount put back in my account asap..your medical aid plan has never worked for me and was a waste of my money and time.<br> <br> <br> Cancel immediately and give back my money: id ***<br> tel:073 713 or ***