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lushalin P

1 reviews | Active since Feb 2025

22 Feb 2025, 13:29

Get more lesedis employed

Thank you to lesedi morole she was a star i helping me get my stuff sorted at one plan as initially I had an issue with the inception date and the prorata which she completely understood why I was frustrated

However other consultants need more training (kelvin team leader or something) as they could not manage to solve my problems instead they want to do a refund which would have lead to me just canceling my policy

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Feb 2025, 20:09
Official
Hi Lushalin, 

Thank you for your feedback! We're so glad that Lesedi was able to assist you and resolve your concerns. We truly appreciate her dedication and understanding. Your input regarding the experience is valuable, and we’ll make sure to review it internally to improve our service. We appreciate your patience and for choosing to stay with Oneplan! 

We look forward to having happy experiences with you! 

Kind regards, 
Oneplan.