BS
Bronwyn S

1 reviews | Active since Mar 2015

22 Jun 2022, 14:16

Get emails to say claim not paid invoice outstanding then sms claim paid

<div>Get emails to say claim not paid invoice outstanding then sms claim paid. Seems like one hand not knowing what other ons is doing. Rutando did a very good job. Very capable. Claims consonsultant kanego not so much.</div>

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Jun 2022, 15:43
Official
Hi Bronwyn,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Rutendo has made such a lasting impression on you and we will be sure to recognize her efforts. 
Please give our love to Annabell.
 
We look forward to a long and fruitful relationship.

Kind Regards,
Oneplan