1 reviews | Active since Aug 2019
Full claim covered no hassles!
My big baby boy Duke took it upon himself to just SWALLOW bits of a hoof and bark from a tree. Thursday night 8th August, 7pm we rush him to Tygerberg Animal Hospital and vet did scans, booked him in overnight to keep him on a drip and monitor him. I emailed the OnePlan claim form (filled out by vet) and vet invoice this morning at 10ish to the Oneplan claims department and a few hours later and BAM! They emailed me back to let me know the claim was successful and the money loaded onto my boy's OnePlan insurance card. I emailed the lady back and asked for the funds to be refunded to my bank accout as I already paid the vet on Friday morning (public holiday so didn't bother OnePlan then) and she responded saying no problem. I have only been with OnePlan for 5 months, but what a lifesaver! My dog is literally my child and I rest easy knowing OnePlan has us covered.
Well done OnePlan!
It is sad to hear about your little one being admitted and we do pray for a speedy recovery. Your amazing feedback on our cover and service received is truly valued as we do strive to provide excellent services on a daily basis.
Thank you for choosing Oneplan for your insurance needs.
Kind regards
The Oneplan Team
It is sad to hear about your little one being admitted and we do pray for a speedy recovery. Your amazing feedback on our cover and service received is truly valued as we do strive to provide excellent services on a daily basis.
Thank you for choosing Oneplan for your insurance needs.
Kind regards
The Oneplan Team
