MM
Moalosi M
1 reviews | Active since May 2020
26 May 2020, 21:59
Frustrating customer service
2 debit orders and countless emails and calls later I still have not received my card. Consultants have no idea when I will get this card.
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Replies (1)
Oneplan Insurance's replyOfficial
28 May 2020, 07:50Greetings Moalosi,
Thank you for taking the time to bring this to our attention.
Please accept our sincerest apologies for the experience that you’ve had with us, we will be dealing with this matter accordingly.
We have been trying to contact you, to no avail. We hope that we can resolve this matter as soon as possible.
Kind regards,
Oneplan
We have been trying to contact you, to no avail. We hope that we can resolve this matter as soon as possible.
Kind regards,
Oneplan
Oneplan Insurance's reply28 May 2020, 07:50
Official
Greetings Moalosi,
Thank you for taking the time to bring this to our attention.
Please accept our sincerest apologies for the experience that you’ve had with us, we will be dealing with this matter accordingly.
We have been trying to contact you, to no avail. We hope that we can resolve this matter as soon as possible.
Kind regards,
Oneplan
We have been trying to contact you, to no avail. We hope that we can resolve this matter as soon as possible.
Kind regards,
Oneplan