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Rinadri R

1 reviews | Active since Jun 2021

10 Jun 2021, 07:41

From the start we have only received amazing service

From the start we have only received amazing service. They have helped me load money onto the OneCard at 23:00 at night if i need to take my yorkie to the vet. And if i pay something from my pocket the claims is really easy and the money is back in your pocket in less than a day. The best thing from OnePlan Pet insurance is that they give you a debit card and load the funds as needed. There is no nonsens of paying now and claiming later like with other pet insurances. Shout out to Karabo Malefetsane, Lebogang Sambo, Africa and Danielle August for assisting me with claims and how to do the claims and just overall friendliness and alot of patience explaining everything to me Thanks guys and keep up the good work

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Jun 2021, 07:53
Official
 Hi Rinadri,

Thank you for sharing your service experience with us. We’re thrilled to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle free. Our clients and fur-babies are important to us and we hope to provide them with the best service possible. We are delighted that you've found an insurer who exceeds your expectations and look forward to keeping you impressed for the years to come.
Please give our love to GracyLee.

Thank you for choosing Oneplan as your preferred insurance for your fur-baby's needs. 
   
Kind Regards,
Oneplan