NS
Nadia S
1 reviews | Active since Oct 2022
02 Apr 2024, 09:02
From the beginning, the assistance from the Oneplan members has been phenomenal
From the beginning, the assistance from the Oneplan members has been phenomenal. I contacted them today in order to cancel one of my pets' policies, as he had passed on and Patience was truly helpful and sincere.
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Oneplan Insurance's replyOfficial
02 Apr 2024, 13:12Hi Nadia,
Your 5-star rating on the service received from Patience is highly valued. Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
Your 5-star rating on the service received from Patience is highly valued. Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to hear that besides the situation, Patience was able to assist professionally and with compassion during this difficult time.
May the memories you share with your fur-baby forever be close to your heart.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply02 Apr 2024, 13:12
Official
Hi Nadia,
Your 5-star rating on the service received from Patience is highly valued. Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
Your 5-star rating on the service received from Patience is highly valued. Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to hear that besides the situation, Patience was able to assist professionally and with compassion during this difficult time.
May the memories you share with your fur-baby forever be close to your heart.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan