frist they take their money then call wrt changes

I signed up with one plan on the 24 of June, after lengthy research on them via customers and their products.Once we decided to enter into this membership , i had read everything so the call was just a formality. They forwarded me all the details, and i specifically mentioned my husband had what they called a dreaded disease 15 years ago, they still increased our premium, and assured me that was the only affect his ex-medical history will have on our policy. on the 1st of July they deducted the first fees, including the extra admin. Today 13 days later, i received a call from Tapiwa. extremely rude person, he should not be dealing with customers. When i answered the call he was having a conversation with hes colleagues, oblivious to me on the other side. Affter he greeting he says, he starts to remind me of what im covered on, when he gets to exclusions he says because my husband had this disease 15 years ago, they will not cover anything to do with that, and the reason for this call was because it was left out in the orginal call on the sign up day. i asked him why was i not told, and for hes name, then he starts screaming at me calling his manager, after waiting he ends cal