TL
Tebatso L
1 reviews | Active since Feb 2026
19 Feb 2026, 14:01
Friendly agents Mamsy Chokwe and Patience assisted me with my claim
Friendly agents Mamsy Chokwe and Patience assisted me with my claim. The communication was clear and did not have to wait too long for response even when the were high volume of chats.
Helpful (0)
Replies (3)0
Replies (3)
Oneplan Insurance's replyOfficial
19 Feb 2026, 15:10Hi Tebatso,
Thank you for your kind feedback about Mamsy and Patience. We’re so pleased to hear that your claim was handled with friendly service and clear communication. At Oneplan, we work hard to keep response times efficient while ensuring every client feels supported. Your appreciation will be shared with Mamsy, Patience, and the team.
Kind regards,
Oneplan.
Thank you for your kind feedback about Mamsy and Patience. We’re so pleased to hear that your claim was handled with friendly service and clear communication. At Oneplan, we work hard to keep response times efficient while ensuring every client feels supported. Your appreciation will be shared with Mamsy, Patience, and the team.
Kind regards,
Oneplan.
Oneplan Insurance's reply19 Feb 2026, 15:10
Official
Hi Tebatso,
Thank you for your kind feedback about Mamsy and Patience. We’re so pleased to hear that your claim was handled with friendly service and clear communication. At Oneplan, we work hard to keep response times efficient while ensuring every client feels supported. Your appreciation will be shared with Mamsy, Patience, and the team.
Kind regards,
Oneplan.
Thank you for your kind feedback about Mamsy and Patience. We’re so pleased to hear that your claim was handled with friendly service and clear communication. At Oneplan, we work hard to keep response times efficient while ensuring every client feels supported. Your appreciation will be shared with Mamsy, Patience, and the team.
Kind regards,
Oneplan.
TL
Tebatso L's updateReviewer Update
19 Feb 2026, 16:35Commented too early about their service. My claim was rejected after sending every information they said I must send. Now I have to fight for my money. The hellopeyer on WhatsApp is set not to send out bad reviews about this company. 👎🏾👎🏾👎🏾
TL
Tebatso L's update19 Feb 2026, 16:35
Reviewer Update
Commented too early about their service. My claim was rejected after sending every information they said I must send. Now I have to fight for my money. The hellopeyer on WhatsApp is set not to send out bad reviews about this company. 👎🏾👎🏾👎🏾
Oneplan Insurance's replyOfficial
19 Feb 2026, 18:49Hi Tebatso,
Kindly note that we have accessed your policy and noted that there are no rejected claims at the moment.
Kind regards,
Oneplan.
Kindly note that we have accessed your policy and noted that there are no rejected claims at the moment.
Kind regards,
Oneplan.
Oneplan Insurance's reply19 Feb 2026, 18:49
Official
Hi Tebatso,
Kindly note that we have accessed your policy and noted that there are no rejected claims at the moment.
Kind regards,
Oneplan.
Kindly note that we have accessed your policy and noted that there are no rejected claims at the moment.
Kind regards,
Oneplan.