*****ulant Debited Premiums on my Account

Oneplan debits money *******ly and that is ***** , You have sent me an sms confirming that my policy is cancelled o the 23July but you decided to *******ly to go into my account on the 26th and debited my money , That is *****. Make sure you refund my account today before end of business . By 5pm today I will be sending this to Ombudsman to open a case for *****. this Company has no regard of respect nor good business ethics . Despite of all communications even when one gentleman from Sales who tried to assist me by referring the,matter to the relevant department but that department never bothered to respond to me ,send any communication regarding my refunds , So basically you cancelled my policy , you than *******ly go into my account and you keep the money and keep quiet. What kind of business practice is this. I have had few calls made to you client care trying to recover my money .Till to date I have had no correspondence from you as if you did know that you have taken my money on the 26th , today its the 18th. I have been patient enough.