JH
Jaco H
1 reviews | Active since Dec 2012
28 Feb 2019, 09:40
*****!!!
I am furious this company took money from my account for a cancelled policy after i spoke to a consultant that confirmed that my policy was cancelled, they didnt eaven take one premium they took my hole SALARY!!! now the whant me to wait 21 days to sort this out!!! I will not!!! This is un acceptable and they are not recommended please do not use this compy they will take everything you have!!!
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Oneplan Insurance's replyOfficial
28 Feb 2019, 19:34Hi Jaco,
We're sorry to hear about your experience with us and for any inconvenience caused by this.
Kindly note that we have looked into the matter and it was confirmed that the policy was cancelled. However, there is a 30 day notice period for cancellations which you are currently serving.
We do believe you have been assisted in this regard and should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
We're sorry to hear about your experience with us and for any inconvenience caused by this.
Kindly note that we have looked into the matter and it was confirmed that the policy was cancelled. However, there is a 30 day notice period for cancellations which you are currently serving.
We do believe you have been assisted in this regard and should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
Oneplan Insurance's reply28 Feb 2019, 19:34
Official
Hi Jaco,
We're sorry to hear about your experience with us and for any inconvenience caused by this.
Kindly note that we have looked into the matter and it was confirmed that the policy was cancelled. However, there is a 30 day notice period for cancellations which you are currently serving.
We do believe you have been assisted in this regard and should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
We're sorry to hear about your experience with us and for any inconvenience caused by this.
Kindly note that we have looked into the matter and it was confirmed that the policy was cancelled. However, there is a 30 day notice period for cancellations which you are currently serving.
We do believe you have been assisted in this regard and should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team