#FORWARDINSURANCE

<p>I called OnePlan to enquire about a specific policy & the staff were more than eager to call me in order to get me to sign up and join</p> <p> </p> <p>After taking all my details, and after I had explained that I will give them a call to finalize everything as I am already on a Medical Aid policy and will have to cancel it before joining OnePlan, I WAS DEBITED AND THE PERSON ASSISTING ME WAS TOO FORWARD AND GREEDY FOR A SALE TO WAIT FOR MY CALL AND CONFIRMATION TO GO AHEAD AND ACTIVATE MY POLICY</p> <p> </p> <p>I then tried calling OnePlan to resolve the matter yet i waited more than 20 minutes on the line just to speak to an operator - PATHETIC SERVICE, WASTE OF MY TIME AND AIRTIME</p> <p> </p> <p>After many annoying sms's of my account being suspended, and the reversal of my debit order.. Eventually, I was called and the chick was so understanding and notified me that she will get back to me within a day but this was Wednesday, today is Friday and... I AM STILL WAITING!</p>