Follow on review Despite Oneplan getting back to me on the 22nd of March to say my claim has been approved, I still have not received my refund in my bank account

Follow on review Despite Oneplan getting back to me on the 22nd of March to say my claim has been approved, I still have not received my refund in my bank account. I was told they tried contacting me, but I have not received a single call—only a response on Hello Peter. They don’t reply to emails or any other communication channels; the only way to get a response is by escalating on Hello Peter, which is absolutely pathetic. This entire process has been nothing but frustrating. They were quick to take my money but have made it unnecessarily difficult to get a valid claim paid out. A reputable insurance provider should not operate this way. I stand by my previous statement—Oneplan is not worth the hassle, and I would not recommend them to anyone.