CP
Carina P

1 reviews | Active since Dec 2019

21 Jan 2020, 12:20

Feedback on mail...

Not happy with feedback, takes very long, Also different feedback on e-mail and WhatsApp regarding same issue. Inconsistent..

I cancelled the policy last week, and until now have not received any feedback (again no feedback or late feedback)

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Jan 2020, 19:27
Official
Hi Carina,

We sincerely apologize for the quality of service that you have received from us. 

It is a pity to hear of your cancellation request however respect your wishes.

We are currently investigating the matter further and will revert shortly. 

Kind regards,
Oneplan