RB
Roelf B

1 reviews | Active since Oct 2010

10 Jan 2024, 11:31

Fast, efficient and excellent cover (Pet Insurance)!

I have a policy for pet insurance since early 2023. The OnePlan insurance covered a thorough general annual check-up. During December 2023 my cat got sick and was diagnosed with tick fever the full hospitalisation and follow-up visit was covered and my 'furbaby's' is healthy again. All admin concluded seamlessly through the app and the OnePlan team - the fast and efficient assisance from various persons is highly appreciated - Kim Street, Leeanne Fuhri and the agent on the WhatsApp channel. Thank you OnePlan!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Jan 2024, 13:56
Official
Hi Roelf,

Thank you for sharing your service experience with us.
   
We’re pleased to hear that Kim and the team assisted you as nicely as they did and that your claiming experience was hassle-free. Our clients and fur-babies are important to us, and we aim to provide them with the best service possible. 
 
We are delighted that you have found an insurer who exceeds your expectations as we understand that our paw buddies deserve to be treated with the utmost love and NoemNoem is so lucky to have found a family as loving as yours.
 
Our love and well wishes are with you and your family, and we would like to wish NoemNoem a speedy recovery.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan