NP
Nicolene P

1 reviews | Active since Jun 2024

11 Sept 2024, 14:06

Fantastic Service as Always

I have been with Oneplan Pet Insurance for the past 8 years and I am forever blown away by their great service. My claims are dealt with in such a swift manner. Thank you especially to Reabetsoe Letsatsi who went above and beyond in adding that extra personal touch when dealing with me.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Sept 2024, 16:12
Official
Hi Nicolene,

Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of Reabetsoe for assisting you professionally and with compassion in your time of need. 

We are pleased to know that you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. 

Please give our love and well wishes to Jelly Bean and we hope that she has a speedy recovery.
  
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
 
Kind Regards,
Oneplan