PP
Pieter P

1 reviews | Active since Aug 2026

26 Aug 2026, 16:57

Fantastic experience with the customer service team at One Plan

Fantastic experience with the customer service team at One Plan. I thank my lucky stars I joined, otherwise I would be in a very precarious situation trying to save my cat Mushroom from a hectic poisoning.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Aug 2026, 19:16
Official
Hi Pieter, 

Thank you for sharing your experience with us. We're truly sorry to hear that Mushroom went through such a serious poisoning incident, and we hope your beloved cat is making a good recovery. We understand how stressful and frightening situations like these can be for pet parents. 

We're delighted to hear that our customer service team was able to support you when you needed it most. Knowing that we could help during such a critical time and provide peace of mind means a great deal to us. 

Thank you for trusting Oneplan with Mushroom's care and for your kind words. We wish Mushroom many happy, healthy days ahead. 

Kind regards, 
Oneplan.