1 reviews | Active since Apr 2014
False info
Good day <br> <br> I was admitted to hospital on 27 August 2015 for one night due to pregnancy complications.The claim was authorized under natural birth and Caesareans but I never gave birth ,to my understanding it was suppose to be illness in hospital .Now the funds for delivery have gone down and won't be able to cover when I go on labor .I'm 39 weeks now anything can happen my worry is where am I going to deliver the baby as one plan has told the hospital my funds are not sufficient ,I'm so stressed and confused as I cannot go book another hospital on my last week of pregnancy. The hospital and Dr fee are not even paid yet after sending all documents. Whats the point of paying premiums but still cant use the insurance I'm so stressed and dissapointed on one plan to think I was recommending it to friends who are on medical aid .
Thank you for bringing the above to our attention.
As per telephonic discussion, please note that due to the admission for complications in pregnancy relating to the birth it will therefore be deemed and covered as one event.
Kindly also note that one of your hospital bills has been paid and the balance is under assessment. Upon request an email will be sent to you confirming your available balance for the birth of your baby.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Customer Care Department
Thank you for bringing the above to our attention.
As per telephonic discussion, please note that due to the admission for complications in pregnancy relating to the birth it will therefore be deemed and covered as one event.
Kindly also note that one of your hospital bills has been paid and the balance is under assessment. Upon request an email will be sent to you confirming your available balance for the birth of your baby.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Customer Care Department