False Adverti*****t

Good day Thomas,
 
Thank you for taking the time to bring this to our attention. 
 
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached us. 
 
Kindly note that the policy schedule will be sent to the policy holders listed email address. Please take note that we do not provide a list of medical networks, clients are welcome to go to any medical service provider under the condition that the medical service provider is a registered practitioner within the borders of South Africa as we understand that clients may want to go to medical service providers that are in the surrounding areas.
 
We have acknowledged your complaint and we have escalated the matter to the relevant department. One of our service managers will be in contact with you to further discuss the matter at hand.
                
Once again, we apologize for any inconvenience caused and we hope to restore the experience.         
Kind Regards,
Oneplan