MC
Mariske C

1 reviews | Active since Oct 2019

22 Oct 2019, 11:24

**** hospital cover

Great when it comes to Gp visits but don't rely on them for a second if you have a hospital procedure. The staff are blind and can't read ICD codes and they find any excuse not to cover you even if the excuse is far from close to the procedure

0
Replies (3)
Oneplan Insurance
Oneplan Insurance's reply22 Oct 2019, 11:39
Official
Hi there Mariske, 

Please accept our sincerest apologies for what has transpired. 

Kindly allow us some time to look into the matter and we will revert back to you. 

Kind regards
The Oneplan Team 
MC
Mariske C's update25 Oct 2019, 11:21
Reviewer Update
Dear one plan thank you for getting back to me and for fixing the problem and covering my procedure.
Oneplan Insurance
Oneplan Insurance's reply25 Oct 2019, 11:47
Official
Can only be a pleasure Mariske. 

Kind regards
The Oneplan Team