LL
Laura L

1 reviews | Active since Dec 2021

26 Jan 2024, 16:31

Fabulous Customer Service

I have been an existing client and been absolutely impressed with Molutsi's service, empathy and compassion!

There is never a time I have contacted him via WhatsApp that he has not responded, via WhatsApp or calling me and made me feel like a friend and NOT a number.

I really wish there were more customer care agents out there like him.

The world would be a better place, especially in today's world of AI and the Digital World.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Jan 2024, 16:56
Official
Hi Laura,

Thank you for the awesome feedback. We believe in providing the best service to our clients and we are delighted to know that service champions such as Molutsi continue to make us proud and will be sure to recognize her efforts.
 
We look forward to keeping you impressed for the years to come. 
 
Kind Regards, 
Oneplan