NM
Nonhlanhla M

1 reviews | Active since Mar 2013

26 Nov 2024, 05:38

Extraordinary customer service experience 🙂

I would like to extend my appreciation to Nhlakanipho Mthethwa, I sent a request for the insurance to call me because I needed more information on their insurance and he is the one who called me and I must say He went above and beyond my expectations. He was very patient with me and willing to answer all my questions without rushing me. Even after I told him that I am not taking the insurance this year but only next year March he still didn't sound irritated. I was extremely happy with the service. Thank you ONE PLAN for hiring the best consultants 🙂🙂

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Nov 2024, 08:19
Official
Hi Nonhlanhla,

Thank you for the positive feedback and for taking the time to compliment Nhlakanipho on his excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service. We strive to be as transparent with our clients as possible so that they have a clear understanding. 
 
Thank you for considering Oneplan Insurance for your needs.  We look forward to having you join the Oneplan family in the future.

Kind Regards,
Oneplan