Explanation was very good and understandable

Hi Susanna,

We are pleased to hear that Radeshan made a positive and lasting impression on you. At Oneplan, transparency is important to us, so we aim to ensure that our clients have a clear understanding of our offerings, and we greatly appreciate Radeshan's efforts in assisting you, we will be sure to acknowledge his outstanding service.
  
Thank you for choosing Oneplan for your insurance needs.
  
Kind regards,
Oneplan