Exellent work by consultant Lettizia Dichaba

I wanted to commend you on the excellent and quality individual that you have in Lettizia Dichaba, she assisted me swiftly, professionally and with the kind of empathy that a customer needs - my query was resolved within 20 minutes.

I have had poor experiences with the One Plan administration in the past but Lettizia's assistance has renewed my confidence!

My email thanking her below:

Hi Lettizia,

I have received an sms indicating that the claim below has been finalised - thank you so very much for your kind assistance, speed and professionalism!

I would love to give a commendation to your superior on your fabulous work, if you have an email address?

Many thanks again!