RW
Rob W

1 reviews | Active since Jan 2018

23 Jan 2018, 09:42

Exceptional Service

I have had the pleasure of dealing with Jozelle Addison , after numerous failed attempts at getting my medical card delivered to me by a courier I contacted One Plan Medical and fortunately got through to Jozelle , she listened to my concern regarding the above , she immediately assured me she would recall the card from the courier and personally make sure it was delivered to my business address . A day later she called me to confirm that she had my card with her and would make sure that i would receive it the next day . And true to her word the following day I received my card from Jozellle . It is not often one encounters service of this level , Jozelle is truly an asset to her employer , I look forward to a long and happy relationship with One Plan Medical .

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Jan 2018, 10:11
Official

Hi Rob,

Thanks for the amazing feedback! We aim to provide our clients with amazing service and we're glad that you've had the pleasure of dealing with Jozelle. We make sure to go the extra mile for our clients.

Thank you for choosing Oneplan for your healthcare needs.

Regards,

The Oneplan Team