TG
Tracey G
1 reviews | Active since Apr 2015
01 Feb 2023, 09:08
Exceptional Customer Service - One PLan
Nombasa Felem at One Plan is exceptional! Prompt efficient and always with a friendly problem-solving attitude! Thank you for always assisting and providing a wonderful customer Experience! To be fair everyone at One Plan is always prepared to assist and advise! With all the stress we have day to day with loadshedding etc - A pleasure to have a stress-free Experience!
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Replies (2)0
Replies (2)
Oneplan Insurance's replyOfficial
01 Feb 2023, 09:51Hi Tracey,
We love that Nombasa and the team has made such a lasting impression on you. Thank you for sharing your service experience, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are so happy to hear that you have found an insurer that exceeds your expectations.
We are glad to have been with you for the past 9 years and look forward to an even longer and more fruitful relationship. Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We love that Nombasa and the team has made such a lasting impression on you. Thank you for sharing your service experience, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are so happy to hear that you have found an insurer that exceeds your expectations.
We are glad to have been with you for the past 9 years and look forward to an even longer and more fruitful relationship. Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply01 Feb 2023, 09:51
Official
Hi Tracey,
We love that Nombasa and the team has made such a lasting impression on you. Thank you for sharing your service experience, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are so happy to hear that you have found an insurer that exceeds your expectations.
We are glad to have been with you for the past 9 years and look forward to an even longer and more fruitful relationship. Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We love that Nombasa and the team has made such a lasting impression on you. Thank you for sharing your service experience, we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are so happy to hear that you have found an insurer that exceeds your expectations.
We are glad to have been with you for the past 9 years and look forward to an even longer and more fruitful relationship. Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
TG
Tracey G's updateReviewer Update
01 Feb 2023, 10:26Thank you for the response and may One Plan continue on this journey of Customer and Service Excellence . Consistency is key .
TG
Tracey G's update01 Feb 2023, 10:26
Reviewer Update
Thank you for the response and may One Plan continue on this journey of Customer and Service Excellence . Consistency is key .