MM
Magdeleen M
1 reviews | Active since Dec 2022
16 Nov 2022, 17:54
Excellent service with prompt payment
So you get diagnosed with breast cancer and your whole world collapse around you. You have to go for surgery and it is so out of your budget. You have to go though it! I contacted One Plan and within a few hours I had permission to go for surgery. Now 5 weeks later every single cent of the R123 000 bill has been paid without me having to phone once. Thanks One Plan for taking care of one of the biggest battles of my life. Hennelie Moller
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Oneplan Insurance's replyOfficial
16 Nov 2022, 18:44Hi Hennelie,
Thank you for sharing your service experience with us.
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need. Our clients are important to us, and we aim to provide them with the best service possible. We are delighted that you have found an insurer who exceeds your expectations and we are so proud of the team for assisting you as nicely as they did.
Our well wishes are with you and your family. We look forward to keeping you impressed for the years to come.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need. Our clients are important to us, and we aim to provide them with the best service possible. We are delighted that you have found an insurer who exceeds your expectations and we are so proud of the team for assisting you as nicely as they did.
Our well wishes are with you and your family. We look forward to keeping you impressed for the years to come.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply16 Nov 2022, 18:44
Official
Hi Hennelie,
Thank you for sharing your service experience with us.
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need. Our clients are important to us, and we aim to provide them with the best service possible. We are delighted that you have found an insurer who exceeds your expectations and we are so proud of the team for assisting you as nicely as they did.
Our well wishes are with you and your family. We look forward to keeping you impressed for the years to come.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need. Our clients are important to us, and we aim to provide them with the best service possible. We are delighted that you have found an insurer who exceeds your expectations and we are so proud of the team for assisting you as nicely as they did.
Our well wishes are with you and your family. We look forward to keeping you impressed for the years to come.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan