LL
Lize L

1 reviews | Active since Feb 2026

10 Feb 2026, 11:17

Excellent service received with pet insurance claim

I submitted a pet insurance claim on a Sunday and got confirmation on Monday that the full amount will be paid. Excellent service from Boipelo Rasego who even wished my pet speedy recovery and the next day enquired how she is doing.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Feb 2026, 11:19
Official
Hi Lize, 

Thank you for your feedback. We’re thrilled to hear that Boipelo provided excellent service, promptly handling your pet insurance claim and showing such care for your pet’s well-being. Your kind words will be shared with her. 

Kind regards, 
Oneplan.