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Xoliswa X

1 reviews | Active since Sept 2026

20 Sept 2026, 09:57

Excellent service from Mpho Kganyago

Excellent service from Mpho Kganyago! I noticed transactions on my card that I did not recognise and reached out for assistance via WhatsApp. Mpho was incredibly patient, attentive and thorough in answering all of my questions, including my many FU questions. I'm usually not overly impressed with WhatsApp business support, but this experience was genuinely different. Mpho was professional, reassuring and made sure I understood everything before ending the conversation. What impressed me even more was receiving such excellent service on a Sunday! πŸ‘πŸ½ Thank you, Mpho for your patience and excellent customer service. You are a true reflection of what good customer support should look like. Keep up the great work! 🌟

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply20 Sept 2026, 17:32
Official
Hi Xoliswa,

Thank you for your wonderful feedback. Your 5 star review reflects the dedication from Mpho, and we’re grateful for your continued support. We look forward to serving you for years to come.

Kind regards,
Oneplan.