KP
Katlego P

1 reviews | Active since Mar 2015

04 Feb 2021, 20:02

Excellent service from Janelle Elias

Been thinking about oet insurance for a while now but never really pulled the trigger. And then today my Yorkie bolts out the yard and in my mind 20 cars just hit him. Went through some reviews of pet insurances and decided OnePlan seemed the best. Although it was well after hours, I received a call which went perfectly splendid. She explained everything to me in detail, very politely and an absolute pleasure to talk to. Definitely the kind of person you want selling a product for you, After the call I had no doubt I was taking out a plan with them. Huge weight lifted off my shoulders.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Feb 2021, 09:34
Official
Hi Katlego,

Your 5 star rating on the service received from Janelle is highly valued. Thank you for sharing your service experience with us and for complimenting Janelle on her excellent customer service. Our fur-family is important to us and we hope to provide them with the best service possible.
We are glad to have you and your fur-baby Gandalf as part of the Onplan family. We look forward to keeping you impressed for years to come.
 
Thank you for choosing Oneplan for your insurance needs. 
 
Kind Regards,
Oneplan