CE
Cherise E

1 reviews | Active since Aug 2024

20 Sept 2024, 20:24

Excellent service for pet hospital claim

I'm so impressed with the friendly and efficient service I received from Oneplan when my fur baby had to stay over at the vet for a few days. Oneplan paid the claim in full and the communication I received was quick and efficient. I especially want to thank Reabetsoe Letsatsi for the excellent and friendly service and for assisting me with my claim.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Sept 2024, 11:19
Official
Hi Cherise,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. Your 5-star rating on the service received from Reabetsoe is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. 
 
Please give our love and well wishes to Layla and Yogi and we hope that Lalya has a speedy recovery. 
 
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
 
Kind Regards,
Oneplan