GB
Gayle B
1 reviews | Active since May 2012
25 Mar 2021, 10:54
Excellent service
I experienced a problem with my vet account and erroneously blamed Oneplan Pet Insurance. I would just like to apologise and thank Mereshnie and Larnell for the excellent, efficient, patient service and help they offered me to sort the problem out.
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Oneplan Insurance's replyOfficial
25 Mar 2021, 13:52Hi ***le,
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Larnell and Mereshnie is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that we were able to create a memorable experience for you.
Please give our love to your fur-baby Nugget and we hope that he has a speedy recovery. We are glad to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Larnell and Mereshnie is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that we were able to create a memorable experience for you.
Please give our love to your fur-baby Nugget and we hope that he has a speedy recovery. We are glad to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply25 Mar 2021, 13:52
Official
Hi ***le,
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Larnell and Mereshnie is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that we were able to create a memorable experience for you.
Please give our love to your fur-baby Nugget and we hope that he has a speedy recovery. We are glad to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Larnell and Mereshnie is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that we were able to create a memorable experience for you.
Please give our love to your fur-baby Nugget and we hope that he has a speedy recovery. We are glad to have been with you for the past 2 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan