RS
Roshanne S
1 reviews | Active since Apr 2021
19 Apr 2021, 19:58
Excellent service
I would like to take this opportunity to thank Pumla and Brave for their great service. This note of thanks is well overdue to Pumla as she has been giving great service since last year. Pumla understood the panic I had on the phone when my mother fell sick and she worked according to my rush and panic. She was truly efficient in a time of emergency and I have never experienced such care. Thank you Brave is truly a hero for wanting to help with admin outside business hours and I appreciate the excellent service!!! He showed attention to detail and great communication skills! I value the help you have given me.
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Replies (1)Oneplan Insurance's replyOfficial
20 Apr 2021, 11:04Hi Roshanne,
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Pumla and Brave is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you in your time of need.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship. Please convey our well wishes to your mum.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Pumla and Brave is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you in your time of need.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship. Please convey our well wishes to your mum.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply20 Apr 2021, 11:04
Official
Hi Roshanne,
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Pumla and Brave is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you in your time of need.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship. Please convey our well wishes to your mum.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Pumla and Brave is highly valued. We strive to deliver excellent customer service daily and we are delighted to hear that we were able to create a memorable experience for you in your time of need.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship. Please convey our well wishes to your mum.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
